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The Road To Pioneering 2 Decades Of Philippines Call Center Outsourcing

Magellan Solutions

By this time, Magellan Solutions had started to open its own doors in 2005. . Labor costs. By 2003 , call center outsourcing philippines and worldwide bpo companies consisted of 5,320 call centre operations. . Since our beginning, we have remained steadfast to our commitment to the needs of our clients. Operations manager.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

As the top call center country of the world , the Philippines continuously impress global leaders because of its educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location. 2005 : The Philippine BPO industry contributed 2.4% 2008 : The majority of the top U.S.

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Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?

Magellan Solutions

Significantly Reduce Operational Cost in Customer Service Outsourcing. Offshoring call center agents can give you a comfortable adjustment in labor costs. You can save up to 70% of labor fee by outsourcing customer support to a service provider. It is a large amount that you can use for business expansion. .

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21 Reasons Why Not To Outsorce Customer Service Philippines

Magellan Solutions

Because of the data sensitivity being handled, Philippines call center companies acquire International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005). Even with the need to spend your money on the business, we make sure that outsourcing can save you as much as 70% on labor costs.