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The Road To Pioneering 2 Decades Of Philippines Call Center Outsourcing

Magellan Solutions

By this time, Magellan Solutions had started to open its own doors in 2005. . The best way to start is by reading current information about local and offshore call centers that can support your business. Labor costs. Since our beginning, we have remained steadfast to our commitment to the needs of our clients.

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Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?

Magellan Solutions

This company can be near your business (nearshore) or outside the country you are operating (offshore). Several industries are partnering with offshore companies to provide them support for their clients’ inquiries. As mentioned, offshore and nearshore are two types of outsourcing. It becomes a trend for many global companies.

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21 Reasons Why Not To Outsorce Customer Service Philippines

Magellan Solutions

Because of the data sensitivity being handled, Philippines call center companies acquire International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005). So whether you choose to offshore or an in-house team, you are helping in the growth while growing along with the community.