Customer Service Outsourcing Vs In-House Support Team: What Should You Choose?
Magellan Solutions
MARCH 19, 2021
This company can be near your business (nearshore) or outside the country you are operating (offshore). As mentioned, offshore and nearshore are two types of outsourcing. On this list, we will focus on offshore outsourcing as it provides more advantages than a nearshore service provider. Personalization of Customer Service.
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