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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

FEBRUARY 2, 2022

As the top call center country of the world , the Philippines continuously impress global leaders because of its educated workforce, efficient labor practices, industry expertise, low labor cost, and strategic location. 2005 : The Philippine BPO industry contributed 2.4% 2008 : The majority of the top U.S.

Call Center 75
Call Center BPO Government Outsourcing 75
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21 Reasons Why Not To Outsorce Customer Service Philippines

Magellan Solutions

JULY 3, 2021

Because of the data sensitivity being handled, Philippines call center companies acquire International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005). Filipino companies may often be motivated by profit rather than a job well done. Weather/Season. Reduce Quality Control.

Customer Service 52
Customer Service Service Call Center BPO 52
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