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TTEC

TTEC

Mobile menu section: Mobile menu links: Menu title: Home Menu link: / Menu title: Contact Us Menu link: /contact-us Menu title: Services Menu children: Menu title: Customer Experience Strategy Menu link: /customer-experience-strategy Menu title: Data Analytics Menu link: /data-analytics Menu title: Digital Experience Transformation Menu link: /ttec-digital (..)

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Everest Group Launches ‘Service Provider Compass’ Research Series with Assessment of Global Services Delivery from Mexico

Everest Group

Promising Providers are service providers with low to moderate scale, typically a single-city delivery footprint, but with solid potential for future growth, building on the foundation of a robust workforce profile. The report is available for complimentary download.

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Behind the CX curtain: Healthcare licensed agents

TTEC

Liz Glagowski interviews TTEC vice presidents Ebony Langston and Shelley Larrick about what licensed agents do and how important they are to create a good impression with health insurance members and prospects. You can't fake relational intelligence and you can't be self-serving if you want to develop and grow the people around you.