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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

MAY 10, 2022

Africa has been part of the sourcing strategy of numerous Information Technology (IT) and BPS leaders in the Europe, Middle East, and Africa (EMEA) region for quite some time. To learn why perceptions of Africa have changed, and explore six factors that are fueling Africa’s growth and its emerging delivery locations, read on.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

JUNE 15, 2021

Your third-party outsourcing provider should provide a fast promotion to agents that provide a great performance for your company. However, outsourcing to India has its risks. Despite the fact that they have advanced software in the information technology sector. Better Career Growth.

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