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The Real Cost of Outsourced Technical Support and Its Advantages

Magellan Solutions

How do you even calculate the cost of Outsourced Technical Support ? It goes without saying that technology is critical to the success of any modern organization. According to Glassdoor, a typical Information Technology Manager residing in these countries can earn the corresponding salary per year. Is that true? Let’s find out.

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How Philippines Call Center Outsourcing Can Triple Your Business Value

Magellan Solutions

By ensuring that its call center agents receive extensive training in areas such as advanced data analytics, software technology, and machine learning; call centre services Philippines promises a threefold return when you choose to partner with them. It is also a testament and a gauge on their technology, flexibility and efficiency.

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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it.

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US Companies That Outsource And Remained Recession Proof

Magellan Solutions

Outsourcing can benefit businesses of all industries and sizes, especially during challenging times. In fact, a lot of key industry players are taking advantage of offshore outsourcing. Microsoft is one of the world’s biggest technology companies. It also has several sales partners all over the world. Procter & Gamble.

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How deep industry expertise enables breakthrough technology for today’s complex business needs

IBM Services

Across industries, the exponential growth of technologies such as hybrid cloud, data and analytics, AI and IoT have reshaped the way businesses operate and heightened customer expectations. Major industries, such as financial services, healthcare, retail and telecom and media, made their initial leap to cloud over a decade ago.

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A 2024 Guide to Live Chat Agents Support

Magellan Solutions

Take advantage of this essential tool to transform online interactions and exceed consumer expectations. Just imagine how much your customers will love the convenience and smarts of having a knowledgeable pal just a chat away, ready to save the day whenever needed. Live chat agents are like genies in a bottle for customer service.

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How Surviving in the Telemarketing Philippines Market For 18 Years Helped Magellan Solutions Blow Every Other Local Competition Out Of The Water

Magellan Solutions

Does 18 Years of Experience Helped Magellan Solutions to be the Best in Telemarketing Philippines ? Besides that, we also have telemarketing experience working with various industries. Besides that, we also have telemarketing experience working with various industries. These industries are: Automotive .