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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it. Education Industry.

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Akorbi Offers Workforce Solutions for Businesses

Akorbi

A key component for business success is mitigating costs. Whether you run a multi-million dollar enterprise or a small-volume team, reducing costs is essential to maximizing profit. As technology advances, health, legal, retail, marketing, and other fields expand. Industries Served.

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Recession-Proof Your Business with Information Technology (IT)

Anexa

Online sales have become a significant part of the retail industry, and businesses that have embraced online sales have been able to weather recessions better than those that have not. By automating routine tasks, businesses can reduce costs and improve efficiency.

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Change Management/Sourcing Change Management

SIG Speaks

The company's prior organizational structure was that each facility was its entity with its procurement, human resources, quality, and manufacturing departments excreta. To gain efficiencies, reduce costs and ensure long-term viability, the company executives wanted to consolidate the company as one.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

It is the reason why they have one of the lowest attrition rates in the call center industry at 18.7%. Helpware also builds customized teams in Customer Service and Back Office for industry leading startups and modern companies. Understanding of human resource and recruitment approaches . Big Outsource. Automotive.

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Horizontal vs. Vertical Integration: A Comprehensive Guide

Planergy Software

Vertical Integration: By taking control of different stages of the production or distribution process, businesses can gain supply chain control, reduce costs, increase efficiency, and differentiate their products and services. The acquisition proved to be mutually beneficial for both companies.

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How to De-risk Your Business by Setting up a Global Capability Center (GCC)

Zinnov

Global Capability Centers also ensure accelerated innovation and business continuity, while reducing costs and risks. They enable businesses to harness the advantages of a global talent pool, access cost-effective labor markets, and diversify their operational risks. But, how exactly do GCCs help in de-risking businesses?