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7 Popular Business Process Outsourcing Trends

Pure Moderation

BPO services are no longer limited to typical call centres. In response to a growing need to meet digital demands, providers are now focusing on offering more relevant and technology-enabled solutions. External service providers have jumped on several BPO trends, such as machine learning, automation, cloud services, etc.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Outsourcing services can refer to a wide range of tasks. These are: Marketing Accounting Data Processing IT (Information Technology) enabled services Customer service Payroll. BPO companies provide these services to businesses that can no longer keep up with daily demands. What Do BPO Companies Do?

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Incident management vs. problem management: What’s the difference?

IBM Business Partners

Incident management and problem management are both governed by the Information Technology Infrastructure Library (ITIL) , a widely adopted guidance framework for implementing and documenting both management approaches. Incident resolution: This is critical for IT operations to return to normal services.

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Outsourcing These 7 Business Functions to Increase Productivity

Groove Technology

This entails contracting with an external service provider to manage the administrative and compliance aspects of employee compensation. IT management: Many recruiters have difficulty hiring developers and information technology specialists. To simplify matters, you can outsource your payroll.