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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). What Do BPO Companies Do? What Do BPO Companies Do?

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7 Popular Business Process Outsourcing Trends

Pure Moderation

Business process outsourcing, or BPO, continues to become a lucrative industry. As more and more companies hire third-party service providers, the BPO industry is poised to deliver positive and wide-ranging impacts. Below are some BPO trends to keep an eye out for in the next coming years. from 2022 to 2030.