Remove en business-need increase-customer-loyalty
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Ecommerce vs. brick-and-mortar: Unlocking retail success in 2022

TTEC

Success in the industry, be it ecommerce or brick-and-mortar, relies understanding customers’ core values and connecting with the right technology. Explore how physical and digital spaces can unlock amazing customer experiences (CX) in 2022. Customers feel the product and build relationships with the brand.

Retail 52
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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. The business world has transcended all boundaries since the pandemic outbreak. Outsourcing has become a globally accepted best practice that allows businesses to compete with others in the market.

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The Rise of the Gen Z Workforce: What It Means for BPOs and Call Centers

NoonDalton

This might age some of us, but here’s an incontrovertible fact: Gen Z is entering adulthood and joining the workforce en masse. This includes Business Process Outsourcing (BPO) and call centers, sectors that are especially sensitive to generational shifts in work values, expectations, and technological adeptness. Who is Gen Z?