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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

eCommerce customer service outsourcing involves delegating customer support tasks to external service providers. These partners bring specialized expertise, advanced technology, and streamlined processes to manage everything from customer inquiries to complete order management.

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Identifying Supply Chain Automation Opportunities

Automation Anywhere

For manufacturers, top of mind is finding new ways to streamline operations. Manufacturers have always and continue to invest significant time and money to try and ensure that these resources are utilized as efficiently and effectively as possible. But manufacturers also suffered severe supply chain woes.

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Business process management (BPM) examples

IBM Services

Business Process Management (BPM) is a systematic approach to managing and streamlining business processes. BPM is intended to help improve the efficiency of existing processes, with the goal of increasing productivity and overall business performance. BPM is often confused with other seemingly similar initiatives.

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Why Anypoint Platform is the Best Choice for API Management

Groove Technology

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. However, managing multiple APIs can be complex and challenging. This, in turn, leads to increased revenue and growth opportunities.

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CMMS vs. EAM: Two asset management tools that work great together

IBM Business Partners

Core to CMMS is a central database that organizes and communicates information about assets and maintenance tasks to maintenance departments and teams to help them do their jobs more effectively. Other features like vendor and inventory management, reporting, analysis (e.g., What is EAM and what does it do?

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What Is an Erp System?

Obobo

An ERP (Enterprise Resource Planning) system is a type of software that helps businesses manage their data and processes. It streamlines operations, automates tasks, and informs decisions. This allows businesses to make more informed decisions, improve operational efficiency, and better serve their customers.