Sat.Sep 04, 2021 - Fri.Sep 10, 2021

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CGS Adds Strength and Expertise to Learning Team by Naming Industry Executive Regina Nowlan as Senior Learning Strategist

CGS Inc

Having worked across diverse industries and all L&D areas – business strategic partner, facilitator and solution designer at a local, regional and global scale – her background brings CGS clients a wealth of experience. Before that she was head of L&D and SVP of Learning for several Fortune 500 financial and insurance companies. .

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Why Call Center Outsourcing Should be a Priority

NoonDalton

Especially as industry titans like The Wall Street Journal, Hershey Foods, and Time Warner Inc. Specialized Industry Knowledge. For particular industries, outsourcers may have specialized expertise in call center services. Insurance Processing. Call center outsourcing has gained popularity over the past few years.

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9 Tips to Hiring the Best Phone Answering Service

Magellan Solutions

Business in high scale verticals such as retail, automotive, insurance and telecoms. Businesses in high-touch industries such as healthcare, real estate, law and financial services. Look for a provider that works with clients in the same industry. Zoom in on their industry experience. Works with pre-written scripts .

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Using Tech For Good: How Partnering With a BPO / Outsourcing Company Can Be A Perfect Addition

Anexa

Across all industries including retail, consumer goods, energy, pharmaceuticals, finance and insurance (just to name a few), data science delivery systems are doing just that: delivering. And in case you’re thinking these processes are only for the Fortune 500, think again.

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3 blockers to CX success in financial services—and how to overcome them

IBM Services

Many industries have turned to the cloud because of its agility, enabling rapid innovation that unlocks great CX. Then talk with your captive front-line workforce— financial advisors, insurance agents, salespeople, research analysts—to understand what’s working, and what’s not.

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