Amzur

SEPTEMBER 9, 2021

As a business owner or tech leader, what do you think about the adoption of digital technology transformation? . If you ask us, between 2010 to 2015, the digital strategy transformation is a new and perplexing term across industries. Learn more about the role of NetSuite ERP in digital transformation. Have a look. .

Robotics Process Automation 83

Robotics Process Automation Right-Sizing Retail Automation 83

TTEC

SEPTEMBER 7, 2021

We hadn't even heard about modern innovations, such as chat bots and robotic desktop automation two decades ago. You talked about a challenge there, but what are the biggest challenges that people like you, Workforce Management Leaders are facing today? So a simple question, why are callers calling us? Welcome Sharon.

Customer Service 52

Customer Service Call Center Service Analytics 52

CGS Inc

SEPTEMBER 8, 2021

In this role, Nowlan will lead CGS’s Learning Consulting Services in support of global leaders responsible for strategic change management, enterprise-level workforce planning transformations and corporate development programs that drive culture and inclusion with a higher level of business value. Archive Year.

Insurance 52

Insurance Outsourcing Design Government 52

The Scalers

SEPTEMBER 8, 2021

Companies and their leaders need to drive and define change by placing technology at the forefront of their business strategy. A recent survey found that two thirds of US shoppers now use self-checkout , as compared to one third before the emergence of corona. Digital twins.

Retail 77

Retail E-Commerce Offshoring Right-Sizing 77

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

According to the US Department of Labor, women earn on average about 80% of what men do. Posting a “gender-neutral” job ad is a step in the right direction, but there remains a large disparity in the types of jobs that women get, as well as the pay that they receive.

Sourcing

VXI

SEPTEMBER 8, 2021

Your outsourced call center vendor also needs to have the necessary ability to provide you with regular comprehensive data and reports about the work that they are accomplishing. Do some research about your vendor’s previous and existing clients. Begin your journey into outsourcing and get in touch with us now!

Call Center 52

Call Center Business Process Outsourcing Outsourcing Customer Service 52

TTEC

SEPTEMBER 10, 2021

With outsourcing, business leaders select specific services and business needs that can be handled by an external partner. What companies are missing about contact centre outsouring : Not every organisation needs a contact centre partner. Outsource firms provide services for narrowly defined business processes.

Managed Services 52

Managed Services Outsourcing Service Management 52

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

As talent leaders, we can easily sit around and commiserate about the challenges facing talent acquisition. This session will share examples, stories, and data to help illuminate the path forward in one of the most challenging and complex hiring environments that talent leaders have ever seen.

Human Resources

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably SMBs - are addressing supply chain challenges in 2023. You'll learn more about: Trending supply chain tech investments to consider. Forecasting techniques to manage inventory.

Supply Chain Management