Blue Ocean

AUGUST 9, 2021

The most recent publication from Ryan Strategic Advisory surveyed contact center leaders about the state of the industry. So, with few exceptions, cloud technology will continue to shape the industry over the next year. In fact, many recent developments promise to reshape the landscape of customer service completely.

Analytics 52

Analytics Advisory Customer Service Outsourcing 52

Magellan Solutions

AUGUST 13, 2021

Conclusion About Prioritizing Talent Upscaling in Business Process Outsourcing Industry in the Philippines. However, these past 3 years have been the highlight of their experience due to multiple industry changing circumstances happening since 2019. So, they created programs in data management, eCommerce, and omnichannel.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Simplr

AUGUST 12, 2021

AI Chatbot tools are leveraged by several different business industries, ranging from e-commerce to manufacturing to healthcare. The keyword learning curve is steep, but AI Chatbot technology is up to the task.

Sales 52

Sales Analytics E-Commerce Customer Service 52

Max BPO

AUGUST 9, 2021

Services in Data Entry by MaxBPO: MaxBPO as a leading data entry process outsourcing company offers its services to the manufacturing, accounting, logistics, industries, real estate, ecommerce, banking, healthcare, private equity sectors of the US. The post How data entry process outsourcing company help in your business?

Data Entry 52

Data Entry Outsourcing Manufacturing Banking 52

Magellan Solutions

AUGUST 10, 2021

While the exact components will vary based on organization and industry, SLAs have relevant use in almost any business relationship. KPIs are just as important as SLAs for business process outsourcing industry in the Philippines. Roughly the industry average. . Typical CRR for the studio industry is roughly 72%.

BPO 40

BPO Business Process Outsourcing Outsourcing Sales 40