Redial

APRIL 16, 2021

Finding new ways to achieve growth while turning expenses into revenues may sound complicated, a process that would involve a substantial investment that may not work out as intended. Still, customer service outsourcing is a healthy way to achieve this. Growing your in-house customer service call center can be challenging, expenses can drive you to reconsider how you are handling customer experience and expectations, with numbers rapidly turning to red when assigning more resources to address th

Customer Service 130

Customer Service Outsourcing Service Call Center 130

31 West

APRIL 16, 2021

There is no right or wrong answer. Many people refer help desk and service desk to be the same and others feel it to be different. You can throw a question at us asking “Does it matter if you use the term help desk or service desk to describe IT support?” Yes, it does, as you might be underselling or overselling each capability unknowingly. If you are a non-technical person, then definitely its confusing, even technical professionals misuse these terms frequently.

Call Center 130

Call Center Service Customer Support Sales 130

Redial

APRIL 16, 2021

Finding new ways to achieve growth while turning expenses into revenues may sound complicated, a process that would involve a substantial investment that may not work out as intended. Still, customer service outsourcing is a healthy way to achieve this. Growing your in-house customer service call center can be challenging, expenses can drive you to reconsider how you are handling customer experience and expectations, with numbers rapidly turning to red when assigning more resources to address th

Customer Service 130

Customer Service Outsourcing Service Call Center 130

Automation Anywhere

APRIL 16, 2021

Everyone knows that automation takes productivity to the next level. It's also apparent there are plenty of options of automation technology available. What is not so obvious is identifying which technology to use to get the maximum benefit from automation, especially for knowledge workers. Process automation When Henry Ford introduced the assembly line in 1913, he defined the car manufacturing process as a sequence of specific tasks.

Automation 98

Automation Manufacturing Flexibility Collaborations 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Velocity Global

APRIL 16, 2021

Saudi Arabia has long been one of the world’s top oil-producing countries. To diversify its economy, it introduced numerous business-friendly measures to attract foreign investment in recent years. In February, the country unveiled Programme HQ, its latest economic initiative aimed at luring overseas businesses. The new policy provides new incentives for foreign companies to establish their regional headquarters in the country.

Government 52

Government Regulations Analytics Design 52