Sun.Oct 30, 2022

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European Predictions 2023: Privacy & Security

Forrester Digital Transformation

In 2023, the risk function will rise at European organizations, but one major firm will lose employee trust through misuse of tech. Find out more in our 2023 cybersecurity predictions.

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Building A Culture Of Continuous Improvement Through Process Intelligence

Zinnov

by Holly Anderson, Vice President – Product Marketing, Nintex; Ben Tamblyn, Vice President – Corporate Communications & Brand, Nintex; Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov, Anmay Shahlot, Project Lead, Zinnov; Gourav Parija, Consultant, Zinnov. A couple of years ago, the Japanese concept of Kaizen was further made popular by Amazon.

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Australians’ Laid-Back Reputation Hides The Truth About Our Ability To Trust

Forrester Digital Transformation

People are hardwired to trust other people and, by extension, the organizations they engage with. As an organization, your success or failure at earning and keeping trust ultimately determines not only the fate of your relationship with customers, employees, and partners but the future prospects of the organization itself. But few business, political, or technical […].

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Gorgias Help Desk Spotlight

Influx

Gorgias is an all-in-one help desk platform created specifically for eCommerce stores. The machine-learning software creates a connected customer journey that aggregates interactions across all channels including email, chat, social, voice, and SMS- and turns these interactions into individual customer timelines. What are the main features of Gorgias?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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European Predictions 2023: Insurance

Forrester Digital Transformation

Insurance firms in Europe will face considerable headwinds in the coming year. Read our predictions for how they will handle them.

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The impact of quiet quitting on business

Microsourcing

It is fair to say Kevin O’Leary knows a thing or two about business. Nicknamed ‘Mr Wonderful,’ the Canadian entrepreneur is estimated to be worth $400 million and has made a name for himself as one of the ‘sharks’ on business reality TV series Shark Tank. When O’Leary speaks, people tend to listen and that was the case when he recently set his sights on the latest buzz term to sweep the corporate world.

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