Bridge the Business-Technology Gap for Successful Automations
Automation Anywhere
MARCH 2, 2021
Even the most successful automations can begin with obstacles to overcome, especially when users have different perspectives and levels of technical expertise. Automation projects primarily involve two groups of users: business and technical. Business users deal with processes, understand operational issues, and can benefit from automation. Yet, most of them are not technical, and if you ask them about their barriers, they respond “lack of automation knowledge and lack of technical skills.
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