Redial

MARCH 24, 2021

The contact center services industry is more prone to flavors of the month than even the most popular ice cream brand. In the view of Redial BPO, there is huge value in consistency. This is the case when it comes to Mexico as a delivery point for American consumers and the enterprises from where they buy goods and services. Of late, there have been rumblings that Mexico may have had its day, and that other CX destinations in the American nearshore are ramping up to take its place.

Nearshoring 130

Nearshoring BPO Advisory Offshoring 130

Automation Anywhere

MARCH 24, 2021

Time and resources—those are two of the biggest challenges when it comes to fulfilling IT duties no matter the industry, enterprise, or location. Users want their requests for applications, passwords, permissions, and repairs—to name a few typical requests—resolved as quickly and efficiently as possible. Corporate executives look to their IT team to provide the highest quality user lifecycle support and play a key strategic role in technology initiatives such as digital transformation.

Robotics Process Automation 96

Robotics Process Automation Cybersecurity Engineering Automation 96

Unosquare

MARCH 24, 2021

Quality assurance is a vital part of the software creation process. It's what ensures that the final product meets all requirements. Here at Unosquare, we work with across multiple software development lifecycle processes with our diverse client base around the world. What is consistent across each project is that quality assurance involved at each stage, from planning through support and maintenance.

Software 95

Software Automation 95

IPS

MARCH 24, 2021

Processing supplier invoices has never been easy. But it is harder for many accounts payable departments now that their staff works remotely.

Automation 68

Automation Accounting 68

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

RampRate

MARCH 24, 2021

Join us on LinkedIn - Facebook - Twitter - Google Plus. by Tatiana Koffman Syntropy, a company building the “new Internet,” announced that Shawn Hakl, former SVP at Verizon VZ +0.3%and 5G strategist for Microsoft, and Roman Pacewicz, former Chief Product Officer at AT&T T +0.4%, will be joining the company’s advisory board, alongside internet pioneer Bill Norton, who became Syntropy team as co-founder in 2019.

Advisory 59

Advisory 59

SirionLabs

MARCH 24, 2021

What a year 2020 was, right? A pandemic swept across the world, most of us adapted to a new way of working without leaving the safety of our homes, scientists worked around the clock to deliver a vaccine in record time, and, last but not the least, the United Kingdom (UK) and the European Union (EU) finally agreed to part ways. We now find ourselves bracing the fallout of the post-Brexit deal.

Analytics 52

Analytics Out-Tasking Banking Outsourcing 52

SirionLabs

MARCH 24, 2021

What a year 2020 was, right? A pandemic swept across the world, most of us adapted to a new way of working without leaving the safety of our homes, scientists worked around the clock to deliver a vaccine in record time, and, last but not the least, the United Kingdom (UK) and the European Union (EU) finally agreed to part ways. We now find ourselves bracing the fallout of the post-Brexit deal.

Analytics 52

Analytics Out-Tasking Banking Outsourcing 52

Magellan Solutions

MARCH 24, 2021

Outsource customer support services at Magellan Solutions. It is important to answer any customer query through any channel of communication. Be it through phone or live chat. This is due to the web and tech preferences of customers. . This list provides advantages on the most common services outsourced. . Email. 24 hours is the current industry standard for receiving responses.

Customer Service 52

Customer Service Outsourcing Service Call Center 52