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Conversational AI use cases for enterprises

IBM Services

Several natural language subprocesses within NLP work collaboratively to create conversational AI. Retail: Customers can manage their entire shopping experience online—from placing orders to handling shipping, changes, cancellations, returns and even accessing customer support—all without human interaction.

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The Rise of Global Business Services: The Future of Shared Services

Zinnov

. ” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This holistic approach streamlines processes, reduces duplication, and enhances overall efficiency.

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How to choose the best AI platform

IBM Services

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. Collaborator security: Collaborator security protects your workspaces by assigning role-based access controls to collaborators.