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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

WHY CHOOSE PAKISTAN AS YOUR NEXT OUTSOURCING DESTINATION: “Do what you do best, and outsource the rest” – Peter F. Ironically, the global pandemic has shown a dramatic example of why Pakistan is a source of superior providers of outsourcing capabilities and processes which many Fortune 500, Inc. and other U.S.

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Accounting AI’s Inherent Problems and How BPO Solves Them

Magellan Solutions

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. That is why tedious tasks such as content moderation is not really recommended for AI automation, yet. 10) UPSKILLING.

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Everything You Need To Know About Call Center Outsourcing

Magellan Solutions

Outsourcing a call center is a promising idea, especially if you want to lower costs. What Is An Outsourced Call Center? Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. Both services are available in voice and non-voice operations.

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Performance Based Appointment Setting – Does It Work?

Magellan Solutions

However, their marketing team doesn’t have the capability to cover this large target audience. . On top of that, instead of pushing for immediate sales, the call center company changed the objective into information-based cold calling. . The call center provider studies which local area they strive more against local competitors.

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How IBM is innovating for a more sustainable future

IBM Services

IBM® has had a bit of a head start: we’ve been focused on environmental conservation and sustainability for more than 50 years , operating our business pursuant to environmental leadership and minimizing our impact on the planet’s precious ecosystems. How do we achieve them?”

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The Rise of the Gen Z Workforce: What It Means for BPOs and Call Centers

NoonDalton

This includes Business Process Outsourcing (BPO) and call centers, sectors that are especially sensitive to generational shifts in work values, expectations, and technological adeptness. In this article, we explore the multifaceted impact of Gen Z’s entry into the BPO and call center landscape.