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Mulesoft APIs for Retail: Building a Connected Retail Customer Experience for Greater Success

Groove Technology

This creates both opportunities and challenges for retailers, who must find ways to leverage data to provide more personalized and seamless experiences while ensuring compliance with privacy regulations and addressing cybersecurity concerns.

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Celebrating Four Perficient Colleagues As 2023 CRN Women of the Channel

Perficient Digital Transformation

The talent, drive, and collaborative spirit of our colleagues is unmatched. At Perficient, we strive to create a culture that challenges, champions, and celebrates our people. Today, we’re thrilled to announce that four of our colleagues have been named in the 2023 CRN Women of the Channel program.

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The Emergence of Digital Experience As A New PE Focus Area In Digital Services

Zinnov

Digital advancements and rapidly changing consumer behaviors , are driving major shifts in the market. Today, as digital transformation efforts are on the rise across all industries, firms are realizing that poorly designed digital experiences and inconsistent customer touch points can have a negative impact on the success of a business.

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How An Improved Digital Experience is Attracting New Customers

Zinnov

Digital advancements and rapidly changing consumer behaviors , are driving major shifts in the market. Today, as digital transformation efforts are on the rise across all industries, firms are realizing that poorly designed digital experiences and inconsistent customer touch points can have a negative impact on the success of a business.

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10 Levers Of Success To Build An Effective Center Of Excellence

Zinnov

Apple today, has a market cap of USD 2.74 The Mac team had, in a way, become a Center of Excellence for Apple – dedicated to change the future of computing. But did you know that in 1979, Steve Jobs offered Xerox a pre-IPO investment in Apple, in exchange for a tour of their research facility, known as Xerox PARC. Here’s how.

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Q&A: Hyland’s customer success managers talk vision, hiring needs, industry insight and more

Hyland

Hyland is looking for customer success managers (CSMs) to grow its team, and I had the opportunity to get insight from three of our team leaders: Mark Mortimer , VP and Head of Global Renewals. If you’re interested in starting a career in customer success, these folks have the insight and experience to launch you.