IBM Services

APRIL 4, 2022

Close to 60% of CEOs are planning for assumed economic growth, says Gartner. How are you thinking about growth? Are you considering the possibility of extending your business models? In a world where all business is now digital, the fundamental driver for business growth is the customer experience.

E-Commerce 70

E-Commerce Retail Right-Sizing Advisory 70

IBM Services

FEBRUARY 24, 2022

Close to 60% of CEOs are planning for assumed economic growth, says Gartner. How are you thinking about growth? Are you considering the possibility of extending your business models? In a world where all business is now digital, the fundamental driver for business growth is the customer experience.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

Simplr

AUGUST 1, 2022

Looking to take your chatbot to the next level? Or perhaps looking for data to support the debut of a bot on your website? We’ve got you covered with the latest chatbot statistics for 2022. Once a polarizing technology, chatbots are increasingly gaining popularity among businesses and consumers alike.

Sourcing 105

Sourcing Sales Customer Service Retail 105

TTEC

AUGUST 17, 2021

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Digital Transformation Body: Marketers are resetting their strategies and adapting to new customer expectations but what does that look like at a time marked with so much uncertainty? Transcript: Judith Aquino: Welcome to the CX Pod.

Marketing 52

Marketing E-Commerce Right-Sizing Sales 52

Simplr

JULY 22, 2021

It’s wildly popular with the NOW Customer and a genius method for having one-on-one conversations with your customers. We’re going to lay out our top five live chat best practices for making real-time chat support your ecommerce conversion engine. Turn browsers into buyers with live chat. What is live chat?

Retail 97

Retail Sales Customer Service Customer Support 97