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From Accounting to IT: 5 Ways Offshore BPO Transforms Your Business

Offshore India Data Entry

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. This is especially true with offshore BPO services located in regions with lower labor and infrastructure costs.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). What Do BPO Companies Do? Improved Efficiency.

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How to know if your company needs a call center 

Redial

Maintaining an in-house team solely dedicated to customer support can be expensive, especially when you consider hiring, training, and infrastructure costs. A call center provides a cost-efficient alternative.

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6 Factors To Consider In Nearshore Investment

Redial

By locating operations closer to your home market, you’ll be able to minimize travel time and costs, as well as improve communication and collaboration between your nearshore and home teams. This can help to avoid misunderstandings and ensure that projects are completed on time. Ready to talk?

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Market Trends Impacting the Growth of Medical Billing Data Entry

Offshore India Data Entry

For healthcare providers, the revenue cycle management process involves various complex steps from patient scheduling and enrolment to insurance verification, coding and submission of claims to payers, and follow-up and payment collections. This is why many providers now consider medical billing outsourcing a practical option.

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The Philippine Call Center Industry: A Brief History

Magellan Solutions

As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. This is despite the looming challenges of integrating artificial intelligence to basic voice and non-voice processes. Dagupan City. Dasmariñas City. Dumaguete City.