Magellan Solutions

JULY 6, 2022

A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. TALK TO US!

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MARCH 9, 2021

What is Customer Service Outsourcing ? . This is a process where you outsource a specific area of your business operation. You farm out tasks to these outsourcing providers to handle your customer service. . This may sound too simple for such a great contributor for your business growth.

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Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

MARCH 8, 2021

Come in insurance process outsourcing. A proven business strategy with a steady market growth since 2003. . Insurance Business Process Outsourcing Core Markets: North America. This is applicable for complex tasks such as accounting. . As they can improve processes for better client conversion.

Insurance 52

Insurance Accounting Outsourcing Out-Tasking 52

Magellan Solutions

JUNE 23, 2021

When it comes to Call Center Services Pricing (2021) , there are crucial services that are not yet included. Besides taking in and making calls, there are additional services that can help businesses make a difference in their bottomline. Current Pricing Structure for Outsourced Call Center Services.

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Call Center Service Outsourcing Customer Service 52

Magellan Solutions

MAY 21, 2021

What is truly happening in eCommerce Outsourcing is you are sharing the duties that you cannot handle on the hands of someone more fit to accomplish those tasks. Again, enlisting an outsourcing partner does not mean you will not have all of the rights to your process anymore. Sub-service. Website and Graphic Design.

Outsourcing 52

Outsourcing BPO Call Center Out-Tasking 52

Magellan Solutions

APRIL 25, 2023

Answering service agents filter and prioritize calls according to your business needs. They take messages when you can’t respond to them, block unwanted sales calls, and connect VIPs as necessary. In that way, your employees can focus on core business tasks without compromising excellent customer service.

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Service Offshoring Customer Service BPO 93

Premier BPO

AUGUST 19, 2021

Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Outsourcing. E.g. IT Support, Customer Care, Contact Center, Accounting, etc. Business Process Outsourcing (BPO). Call Center.

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BPO Outsourcing Offshoring Call Center 52