Magellan Solutions

OCTOBER 18, 2022

How Can Telemarketing Call Center Shape Help MSMEs? Have you ever wondered what is the importance of a telemarketing call center in the Micro, Small, and Medium Enterprises (MSMEs)? . Call center telemarketing is a strategy used by firms to increase their bottom line. So, what is telemarketing?

Call Center 81

Call Center Sales Out-Tasking Right-Sizing 81

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? We’re running a mile a minute still dealing with the aftereffects of the pandemic — our workload, family, and life in general. So, what’s in store for 2023 in our beloved BPO industry?

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Magellan Solutions

MAY 8, 2021

What Does Personal Virtual Assistant Philippines BPO do? This may include organizing meetings, responding to emails or answering phone calls. Call Answering. Order Processing. It is also a plus to have the peace of mind knowing that all calls are properly attended to. No missed calls, no more missed opportunities.

BPO 52

BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

APRIL 25, 2024

As your business grows, integrating technology to automate processes becomes essential. Ask these questions: What kind of technical support does my business need? What do my customers need specifically? What are my long-term business goals? Advanced Infrastructure and Resources. Scalability and Flexibility.

Outsourcing 52

Outsourcing Reduced Overhead BPO Nearshoring 52

Redial

MARCH 12, 2021

As the world continues to move on through the Covid-19 period, some constants cannot be ignored; the use of call center customer service has become a critical factor in winning the battle to stay at the top of relevancy. Focusing on what matters the most, your business and every customer. It is on everyone’s mouth, Big Data.

Call Center 130

Call Center Retail Customer Service Service 130

Magellan Solutions

APRIL 4, 2024

These skilled professionals interact with customers in real-time through a chat interface on your website or mobile app, providing instant support, answering queries, addressing concerns, and guiding them through various processes. Picture this: browsing a website and having a question or stumbling upon an issue. But that’s not all!

Customer Service 52

Customer Service Sales Right-Sizing Call Center 52