article thumbnail

Start Outsourcing Your BPO in The Philippines

Magellan Solutions

The Stance of BPO in the Philippines. As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Future of the Philippines call center .

BPO 52
article thumbnail

Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. AIs are slowly replacing live operators in the call center operations.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Basics of BPO For Companies That Outsource To Philippines

Magellan Solutions

This has resulted in the rapid development of BPO centers in the country. . As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. Magellan Solutions is one of the leading contenders of the BPO industry.

BPO 52
article thumbnail

Advantages of Different Set Up Outsourcing Philippines

Magellan Solutions

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. The government has been an integral part of the BPO success in the country. Third-Party Outsourcing.

article thumbnail

Outsourcing Data Entry Projects Philippine Companies Offer

Magellan Solutions

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. We seek growth with our agents along with our business partners to remain relevant.

article thumbnail

How Can Call Center Services Help Solve Business Problems

Magellan Solutions

Are you in the middle of deciding whether you should outsource call center services for your business or not? But if you still don’t know how call center services can help you solve your business problems, it’s all right! Why do I need to outsource call center services? Keep on reading!

article thumbnail

Selective Outsourcing Of Payroll BPO Services

Magellan Solutions

Selective outsourcing of hr bpo services. Companies choose certain functions for outsourcing. Selective outsourcing is the most popular form of outsourcing. Selective outsourcing is whereby an organization outsources transaction-oriented activities. Key HR BPO Services are: Payroll Outsourcing.