Magellan Solutions

FEBRUARY 5, 2021

The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Future of the Philippines call center . Third-Party Outsourcing.

BPO 52

BPO Third Party Outsourcing Outsourcing Offshoring 52

Magellan Solutions

JUNE 15, 2021

AIs are slowly replacing live operators in the call center operations. The current turnover rate is a call for action since having unlimited manpower is useless if agents can only stay for a couple of years. A call center company with a high attrition rate will experience an inevitable disruption of their productivity. .

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the philippines according to our existing clients. Third-Party Outsourcing.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Magellan Solutions

FEBRUARY 12, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. We require our agents to meet the expectation of learning new skills to be on the same level as the global market.

Data Entry 52

Data Entry Outsourcing Third Party Outsourcing Out-Tasking 52

Magellan Solutions

MAY 17, 2021

As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52

Magellan Solutions

OCTOBER 16, 2018

Are you in the middle of deciding whether you should outsource call center services for your business or not? But if you still don’t know how call center services can help you solve your business problems, it’s all right! Why do I need to outsource call center services? Keep on reading!

Call Center 66

Call Center Service Labor Costs Third Party Outsourcing 66

Magellan Solutions

JUNE 26, 2021

Integrated HR outsourcing – In this approach, compensation and workforce administration are outsourced. Point solutions – The vendor provides compensation administration as well as call center support. Functions such as maintenance, development, and operations of HR IT systems are outsourced.

Selective Outsourcing 52

Selective Outsourcing Payroll BPO Outsourcing 52