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Call Center in BPO Philippines: A Vibrant Business Sector

Magellan Solutions

BPO Philippines such as call center is a vibrant business sector. Philippine call center industry is the top contributor in the economy. This shows that the vibrant Philippines BPO industry is striving. The Philippine government imposed lock downs to curb the pandemic. BPO Philippines at a Glance.

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Outsource Call Center Thailand And Other APAC Regions

Magellan Solutions

Belonging under the best region in apac call center philippines. Call center outsourcing across Asia-Pacific (APAC) is thriving. This is mainly because business leaders prefer to relocate their menial tasks to BPOs throughout the region. What makes outsource call centers even more attractive in Asia?

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10 Unique Reasons To Outsource Healtcare To BPO Philippines

Magellan Solutions

An introduction to value propositions by BPO companies in Metro Manila. The pandemic put an enormous pressure on global healthcare systems. Thus, the contact center industry in the Philippines helps clients to adapt to the changed situation. . Highlighting the biggest call center company in the Philippines.

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2022 Latest Report: Statistics on the Philippine BPO Industry

Magellan Solutions

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. Use it to guide your outsourcing choices.

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Philippine BPO Companies to Add 70,000 Jobs in 2018

SourceFit

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

New York, NY – October 14, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that it is the recipient of the 2021 Customer Experience Innovation Award for Business Process Outsourcing (BPO) Solutions. This is the sixth time CGS has received this award.

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CGS Awarded Gold in Americas Region, 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category

CGS Inc

Now in its sixteenth year, the Awards are the ultimate industry recognition for the contact center industry and are exclusively available from ContactCenterWorld.com, the Global Association for Contact Center & Customer Engagement Best Practices, with nearly 210,000 members in 200 countries. “We About ContactCenterWorld.