BPO Business Development Offshoring Right-Sizing 
Magellan Solutions
MARCH 13, 2024
Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Offshoring?
Magellan Solutions
MAY 2, 2024
As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency.
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Magellan Solutions
MARCH 26, 2024
That’s when the best BPO companies come to the rescue! But selecting the correct partnership is like picking your teammate: they’ll have to fit your pocket, your needs, and the scale of your future size. For small businesses, the best BPO partner is the cornerstone.
Magellan Solutions
JULY 4, 2021
However, when you check the segmented attrition you can see where the problem is: Small-sized call centers: 17%. Medium-sized call centers: 37%. Large-sized call centers: 44%. As you can see, small-sized call centers offer lower attrition rate compared to medium-sized and large-sized contact center providers.
Magellan Solutions
OCTOBER 28, 2021
In addition to that, BPO companies that provide this type of services are well-equipped to handle any call volume, 24/7/365. . You can get a trained receptionist to make appointments for incoming patients, record and deliver new patient information, and forward emergency calls to the right practitioners. All without the distraction.
Magellan Solutions
JULY 5, 2021
As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Customer-based Organization. Magellan Solutions. Big Outsource.
Magellan Solutions
SEPTEMBER 10, 2019
Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. A call center provider handles all customer requests from inquiries, bookings to refunds, inbound to outbound, catering to businesses of all shapes and sizes. How Outsourcing Helps Your Business.
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