Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies Can Offer?

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

APRIL 15, 2021

The Importance of Customer Service Outsourcing for SMEs. There are a lot of advantages when going for customer service outsourcing. Several big corporations rely a lot on BPO companies. They made a great fortune out of the contact support service. We will run by some numbers to support the benefits of the service.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

JULY 4, 2021

This seems to be a concerning issue for businesses planning to outsource customer support services. . Did you know that 73% of customers say that a friendly customer service rep is the main reason they stay loyal with a company? As a result, they will become your loyal customers.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

DECEMBER 5, 2019

With over 800 BPO companies, around 1.5 Because of its best value services, it does not only cater to small businesses and startups but even to the key players in the industry. Businesses from the United States are the biggest clients of most outsourcing companies in the Philippines. AXA Insurance. AccorHotels.

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JULY 11, 2021

Scanning through a thousand telemarketing companies in the Philippines can be an exhausting task for any SME owner. Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. Konnektors. Executive Boutique.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

FEBRUARY 26, 2022

While anyone can hire outsource services, it’s a challenge to find a reliable and proven BPO company as everyone claims to be ‘the best’ or ‘the top’. . This transforms the landscape into a highly competitive business. . Competitiveness Level: The BPO sector in India faced serious challenges due to the pandemic. literacy rate.

Outsourcing 40

Outsourcing BPO Government Global Outsourcing 40

Magellan Solutions

MAY 23, 2021

Thus, it’s hard to keep track of what’s good for your business. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies. Guaranteed Experienced Agents.

Call Center 52

Call Center Service Shared Services BPO 52

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

JULY 8, 2021

Cold calling is making contact with potential customers to convert a sale. Whereas, warm calling is reaching out to customers who show interest in the product or services you are selling. Telemarketing representatives seek to offer items or services to existing customers and new prospects. . Customer Service.

Sales 52

Sales BPO Customer Service Call Center 52

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Outsourcing. Omnichannel.

BPO 52

BPO Outsourcing Offshoring Call Center 52

Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. Let’s check it out: Per Minute Package.

Outsourcing 52

Outsourcing Call Center BPO Sales 52

Magellan Solutions

APRIL 25, 2023

Answering service agents filter and prioritize calls according to your business needs. In that way, your employees can focus on core business tasks without compromising excellent customer service. They take messages when you can’t respond to them, block unwanted sales calls, and connect VIPs as necessary.

Service 93

Service Offshoring Customer Service BPO 93

Magellan Solutions

JUNE 21, 2021

That’s why many BPO companies are looking for innovations like integrating the latest technology in their system. However, some BPO companies include it as part of their package. Because of the pandemic, a lot of businesses prefer to have a contactless transaction. More Efficient Business Operation. Cost Effective.

Call Center 52

Call Center Service BPO Outsourcing 52

Magellan Solutions

SEPTEMBER 20, 2021

Outsourcing your non-core tasks, for whatever reason, might free up time and money to help you expand your company. Most Fortune 500 companies outsource their processes and tasks to offshore locations. Furthermore, if outsourcing BPOs is a strategic move you consider helpful, how can businesses get the most out of it?

Call Center 52

Call Center Service Outsourcing Out-Tasking 52

Magellan Solutions

JUNE 23, 2021

To improve organization and processing, call centers centralized common tasks from various teams rather than having one for each team. Porting or the transfer of any client phone numbers to the outsourced customer support system. Magellan Solutions is a leading BPO service provider for small and medium-sized businesses.

Call Center 52

Call Center Service Outsourcing Customer Service 52