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Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

Blue Ocean

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!

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7 Critical Factors That Affect Telemarketing Services Prices

Magellan Solutions

Each company has distinct requirements and characteristics that influence the number of agents required to provide the best service to customers. . Business process outsourcing (BPO) allows companies to maximize their potential. BPOs are handy if you need agents to be available outside of usual business hours. .

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Everything You Need To Know About Call Center Outsourcing

Magellan Solutions

These customers seek help in the following areas: Getting extra information about a product or service. Inconsistent service. And other customer service-related concerns. Meanwhile, outbound call services assist you in: Generating leads. Sell products or services. How Outsourcing Helps Your Business.