Blue Ocean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!

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Contact Center Outsourcing Sales Customer Service Insurance 59

Magellan Solutions

JULY 16, 2021

Business process outsourcing (BPO) allows companies to maximize their potential. If you are not aware yet, the most popular payment models of call centers are per hour basis. Operating in the same or comparable time zones as your clients is one of the advantages in contact center outsourcing.

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Service Call Center Contact Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

SEPTEMBER 10, 2019

If you want to keep it as a regular part of your business operations, signing a long-term deal with a call center is probably best. Advantages And Disadvantages Of Contact Center Outsourcing. Like everything in this world, outsourcing has its own set of benefits and drawbacks. Enhanced customer service.

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Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49