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Travel is roaring back—is your customer support ready?

TTEC

Excellent customer support is a critical part of travel and hospitality. But travel and hospitality organisations face labour shortages, rising costs, and surging demand for immediate and frictionless experiences. It’s critical that companies plan their customer support around traveler needs and preferences.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. This includes everything from software development and testing to customer support and data analysis.

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Transformation Imperatives for Wholesalers and MGAs in Insurance: Exploring Opportunities to Unlock the Next Growth Phase | Blog

Everest Group

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

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A Practical Guide To AI Implementation Strategy For SMBs

Amzur

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

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What Is Digital Process Automation? Definition, Benefits, Examples, and More

Frevvo

It will bridge the gap between learning platforms, software tools, and the employee, creating a repeatable process that you can use for any new employee. Digital Process Automation (DPA) vs. Robotic Process Automation (RPA). Cost Savings. To help you decide, focus on employee and customer experiences.

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A Practical Guide To AI Implementation Strategy For SMBs

Amzur

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

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A Practical Guide To AI Implementation Strategy For SMBs

Amzur

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.