TTEC
MAY 25, 2022
Excellent customer support is a critical part of travel and hospitality. But travel and hospitality organisations face labour shortages, rising costs, and surging demand for immediate and frictionless experiences. It’s critical that companies plan their customer support around traveler needs and preferences.
Groove Technology
NOVEMBER 24, 2023
The use of managed services not only helps businesses reduce costs but also provides them with access to specialized expertise and resources that may not be available in-house. This includes everything from software development and testing to customer support and data analysis.
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Magellan Solutions
JULY 10, 2023
Intelligent automation encompasses different technologies suitable for outsourcing scenarios. Some key types of AI-powered automation include Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML).
Magellan Solutions
JULY 13, 2023
By incorporating AI into outsourcing, businesses can enjoy the following benefits: Access to advanced technology Access to specialized skills Reduced costs Increased efficiency Improved customer satisfaction Focus on core competencies Learn how AI can transform your business through outsourcing.
Automation Anywhere
DECEMBER 9, 2021
Robotic Process Automation (RPA) is being adopted by enterprises worldwide by leaps and bounds. The global Robotic Process Automation market is predicted to top $3.7 billion by 2028, according to a recent report by Grand View Research. This represents a compound annual growth rate (CAGR) of 32.8%.
Magellan Solutions
JULY 10, 2023
Intelligent automation encompasses different technologies suitable for outsourcing scenarios. Some key types of AI-powered automation include Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML).
NoonDalton
JULY 31, 2023
Business Process Outsourcing (BPO) has evolved from being a supplemental aspect of companies to an integral part of business strategies across industries. Tumultuous Times: The Economic Recession’s Impact on BPO The advent of the global pandemic rattled various sectors, including BPO.
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