article thumbnail

How Akorbi Began – Meet Claudia Mirza

Akorbi

Through her leadership, Claudia has turned Akorbi into one of the largest woman-owned businesses in the world, that specializes in creating authentic human connections through language, technology, and workforce solutions. Meet Claudia Mirza. Akorbi’s Beginnings . In 2002, Claudia Mirza lost her position during the dot-com crash of that year.

article thumbnail

Celebrating 25 Years of EXPO RC

Anexa

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management.

BPO 52
article thumbnail

SaaS Customer Support: 4 Facts For Customer Success

Pure Moderation

They can provide educational resources in the form of: Seminars Workshops Networking events Brochures. Through these learning opportunities, customer experience is improved, giving your business more visibility and traction. We’re a global business process outsourcing provider developing tailor-made solutions for our partners.