Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

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Premier BPO

OCTOBER 28, 2022

This year’s Indy Fall symposium saw Premier BPO return as the orientation hosts for First. Continued below in our three-part series blog, is key takeaways from the event, with focus on the. This is a win-win solution that Premier BPO offers and it comes with its own set. About Premier BPO. every year. time attendees.

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Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. This year’s focus is Maximizing Customer Experience through Digital Transformation. We will be showcasing at Booth #4047 with our leadership team in attendance.

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Premier BPO

SEPTEMBER 21, 2023

As a longstanding SOCAP member, Premier BPO once again took the initiative to host the First-Timers’ event this year and attended the closing SOCAP IMPACT Awards Gala, marking the conclusion of the three-day symposium. Watch the live video of Premier BPO receiving the award here: www.youtube.com/watch?

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Premier BPO

MARCH 29, 2023

I joined Premier BPO as the CEO in 2022 and as I come up on my premier year anniversary, I wanted to share some observations and notes. Our COO calls this “co-sourcing”. Our IT outsourcing unit continues to raise its value with custom software development and more recently, AI and Chat GPT-related services.

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Premier BPO

APRIL 13, 2023

In this blog, we will address some common outsourcing myths and misperceptions. This recap is based on the live stream with Dave Shapiro, a 30-year industry veteran in outsourcing, and chief operating officer at Premier BPO. The opposite is true in the case of many outsourcing BPOs and Co-sourcing partners like Premier BPO.

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Premier BPO

OCTOBER 12, 2022

SOCAP International is a global customer care organization that helps CX professionals with career development and client-centric organizations with thought leadership and community forums. This year SOCAP hosted the Indy Fall Symposium SOCAP 2022 in Indianapolis, with Premier BPO returning as a First Timer’s Orientation sponsor.

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Premier BPO

MARCH 29, 2023

The event also featured the SSON North American Impact Awards Gala honoring the ‘best-in-class’ Global Business Services (GBS) providers. Premier BPO was a sponsor at the event and showcased at booth #108. About Premier BPO seeks to be a seamless extension of its client’s business processes.

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Premier BPO

MAY 12, 2022

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Premier BPO Expert Insight. The W.I.S.E.R Traditionalist. Cosmopolitan.

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Premier BPO

MAY 24, 2023

Also touching upon common misconceptions regarding offshoring, the Premier BPO COO presented interesting viewpoints alongside other panelists. Key Takeaways of SOCAP Spring Symposium 23 Symposium speakers shared knowledge and insights playing a pivotal role in shaping the customer and consumer care future.

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Groove Technology

SEPTEMBER 6, 2022

When hiring personnel for startups, managers frequently use GEOs to swiftly and effectively source international candidates. Business Process Outsourcing (BPO) is a typical illustration of outsourcing: This includes, for instance, the outsourcing of payroll, IT, human resources, and accounting.

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Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions. Co-Sourcing.

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VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Access to larger talent pools and specialized skillsets Even before the pandemic and the Great Resignation, U.S.

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VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Access to larger talent pools and specialized skillsets Even before the pandemic and the Great Resignation, U.S.

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