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Redefining clinical trials: Adopting AI for speed, volume and diversity

IBM Services

Our analysis of the voluntarily reported Form FDA 1572 BMIS database reveals a potential lack of sustainability in the investigator pool, both in the United States (US) and globally (Exhibit 2). The number of first-time clinical investigators has declined, especially among non-US based investigators.

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Leveraging the Power of Social Media for Exceptional Customer Service

Anexa

In this blog, we’ll explore how forward-thinking brands are utilizing social media platforms to enhance their customer service experience, foster meaningful relationships, and build a loyal customer base. We also feature bilingual services – a clear advantage considering the growth of the Hispanic market in the US today.

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Thoughts About Diversity in Careers in Technology

Capgemini

Thoughts About Diversity in Careers in Technology Capgemini NA 6 Mar 2017. This blog was authored by guest blogger, Danielle Jackson. In this article, Danielle shares her thoughts about diversity in careers in technology. 3] “Diverse companies are 70% more likely to report their firm has captured a new market.” [4]

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Remote Work = Balance for Employees

Anexa

The COVID-19 pandemic has brought about significant changes to the way we work, including the widespread adoption of hybrid work models. This shift in priorities is not surprising given the stress and uncertainty that the pandemic has brought about. One major challenge is the impact on employee health and well-being.

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Next Level Customer Service: The Chatbot

Anexa

Anytime we talk about digital customer service platforms, it opens the door to the role that BPO outsourcing companies can play in supporting a post-pandemic marketplace. We also feature bilingual services – a clear advantage considering the growth of the Hispanic market in the US today. Reach out to Anexa today.

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Nearshore Outsourcing in a Post-COVID Era

VXI

While offshore outsourcing had been the general practice for a decade, companies in the US have gradually grasped the challenges and complexities of collaborating with a labor force that demonstrates a slight—if not considerable difference in culture, communication, and language. The value that nearshore offers. VXI Guatemala Team.

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How fintech innovation is driving digital transformation for communities across the globe  

IBM Services

How Dollarito is connecting larger financial institutions with financially underserved communities According to research from the US Government Accountability Office, roughly 45 million people lack credit scores because they don’t have certain data points that credit scores are based on, which limits their eligibility.