Remove 3-ways-to-unlock-operational-excellence-with-business-analytics
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3 Ways to Unlock Operational Excellence with Business Analytics

Provana

Strategic planning is crucial to improve any collection business’ performance, especially in the post-COVID economy. Business analytics is one such strategic tool that can help leaders formulate highly effective strategies to reach consumers more effectively, predict consumer activity, and enhance overall business performance.

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RPA and AI In Action: Business Automation Redefined

Amzur

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. However, choosing between RPA and AI can be challenging, as each has unique strengths for different business processes.

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Unlocking Financial Excellence: The Comprehensive Guide to SaaS CFOs

inDinero

Dive into the world of SaaS CFOs and explore how they are reshaping financial business strategies, driving growth, and ensuring sustainability in the ever-evolving SaaS industry. SaaS CFOs are not just number crunchers but strategic business leaders, guiding companies through financial complexities and ensuring strong business performance.

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Top 6 notable IT and close-to-IT events of 2023

Vilmate

Overall, the IT industry had a busy year and continued to grow. Nowadays, almost every business is online. Attendees at the conference undoubtedly benefited from the insights of someone who has provided services to 47 million businesses in 200 countries worldwide. IT has become a big part of our lives. How was Web Summit 2023?

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How ER&D GCCs in India are Pioneering Innovation and Excellence

Zinnov

However, in the contemporary business environment and with rapid digitization, there has been a clear preference for DE. The demand for professionals well-versed in cutting-edge technologies like Data Analytics, AI/ML, and Cloud Computing is on the rise and shows no signs of slowing down.

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CSAT vs. CES vs. NPS: How to turbocharge key metrics for contact centre success

TTEC

It’s incredibly important to take these everyday interactions from associates and customers and quantify them in a tangible way. It's calculated by asking questions about the customer's experience, which is formatted into a survey scale that can range from 1-3, 1-5, or 1-10. What is a CSAT rating? How to improve CSAT.