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Conversational AI use cases for enterprises

IBM Services

Retail: Customers can manage their entire shopping experience online—from placing orders to handling shipping, changes, cancellations, returns and even accessing customer support—all without human interaction. Businesses need a sophisticated, scalable solution to enhance customer engagement and streamline operations.

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An Interview With Two Billionaires In 2042

Perficient Digital Transformation

Richard Tan Yu: Well D, after graduating as a history major in 2021, I got a job at a bank. To me, the companies that did best were those who invested and used the underlying technology to enhance the customer experience and streamline operations. What happened with loans at that time that changed the course of banking history?

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How to choose the best AI platform

IBM Services

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. Intelligent workflows : AI optimizes in-store processes, inventory management and deliveries.