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Real-time transaction data analysis with IBM Event Automation

IBM Services

Those events can then be consumed and processed to help inform smarter decisions and trigger automations. To show this with an example, consider one stream of business events sourced from an order management system. This stream provides a persistent, real-time log of all orders received.

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Explore the Benefits of Automated and Integrated Supply Chain with Perficient and Sally Beauty

Perficient Digital Transformation

Get a fresh outlook on the retail supply chain during the Benefits of Automated and Integrated Supply Chain through Order Management in B2C webinar on October 21 at 12 PM ET. Top brands like Sally Beauty use innovative supply chain integration and automation strategies to meet growing consumer demands.

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Join Perficient, Adobe, and IBM for a Roundtable Discussion!

Perficient Digital Transformation

Experience-driven commerce delivers personalized customer experiences from order capture to order fulfillment using insights from real-time shopping behaviors. Leveraging automation and personalization to create easy buyer experiences can drastically increase ROI. Key Takeaways. Growing brand loyalty and customer satisfaction.

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Generative AI Chatbots: A Key to CX Success

Simplr

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

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Generative AI Chatbots: A Key to CX Success

Simplr

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

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Understanding Chatbots: Pre and Post ChatGPT

Simplr

Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation.

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How Will Large Language Models (LLMs) Change Chatbots?

Simplr

While a decent intent-based chatbot can answer basic, one-touch inquiries like order management, FAQs, and policy questions, LLM chatbots can tackle more complex, multi-touch questions. Simplr wraps these three key components together to provide clients with a safe and superior automated CX experience.