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Real-time transaction data analysis with IBM Event Automation

IBM Services

The ability to quickly respond to shifting customer and market dynamics has become key for contending with today’s growing digital economy. Those events can then be consumed and processed to help inform smarter decisions and trigger automations. This stream provides a persistent, real-time log of all orders received.

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Explore the Benefits of Automated and Integrated Supply Chain with Perficient and Sally Beauty

Perficient Digital Transformation

Get a fresh outlook on the retail supply chain during the Benefits of Automated and Integrated Supply Chain through Order Management in B2C webinar on October 21 at 12 PM ET. Top brands like Sally Beauty use innovative supply chain integration and automation strategies to meet growing consumer demands.

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Everything You Need To Know About Salesforce CRM

31 West

Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. You can use Salesforce AppExchange to browse and install supported applications.

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Generative AI Chatbots: A Key to CX Success

Simplr

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

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Generative AI Chatbots: A Key to CX Success

Simplr

Simplr’s third webinar in the ChatGPT Webinar Series took place on July 12, 2023 and featured Simplr’s Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; Gretchen Mock, Solo Stove’s Community Support Manager; and Emily Ferrell, Solo Stove’s Community Support Content Coordinator.

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Understanding Chatbots: Pre and Post ChatGPT

Simplr

Simplr’s second webinar in the ChatGPT Webinar Series took place on June 7, 2023 and featured Simplr’s own Head of Product Marketing, Sarah Picchi; Meg Kuppa, Simplr’s Product Leader focused on chatbots; and Rob Levin, Senior Partner at McKinsey & Company focused on Digital and AI transformation.

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How Will Large Language Models (LLMs) Change Chatbots?

Simplr

While a decent intent-based chatbot can answer basic, one-touch inquiries like order management, FAQs, and policy questions, LLM chatbots can tackle more complex, multi-touch questions. For example, if a customer experiences multiple issues within an order, they can list all of their queries to the bot and get a response for each one.