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RPA-as-a-Service: Helping SMBs Ease Into Automation

Automation Anywhere

As with larger enterprises, small and medium-sized businesses (SMBs) are discovering that automation is essential for staying competitive in uncertain economic times. Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. RPA functionality is accessed from a standard web browser.

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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

According to the HubSpot Research Trust Survey , companies with excellent customer service will have a 93% chance of getting repeat business. The benefits of hiring external customer service in insurance include reduced costs, increased efficiency, access to industry experts, and focus on the key duties of the company.

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Open source large language models: Benefits, risks and types

IBM Services

The term “open source” refers to the LLM code and underlying architecture being accessible to the public, meaning developers and researchers are free to use, improve or otherwise modify the model. Cost savings They are generally much less expensive in the long term than proprietary LLMs because no licensing fees are involved.