SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

Jobbing 52

Jobbing BPO Call Center Business Process Outsourcing 52

Redial

APRIL 14, 2023

Impacting the local community To provide equal job opportunities and deliver them to the local talent, we are working with the platform SAYouth. We have automated repetitive tasks that allow agents to focus on more value-added activities, such as customer engagement and problem-solving.

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Intugo

JUNE 19, 2023

How has outsourcing been in recent times? According to the latest Deloitte report, its Global Outsourcing Survey, the post-pandemic business climate is characterized by the following: Cost reduction is back on top. In the face of a post-pandemic economy, the trend of outsourcing to Mexico will only gain traction.

Outsourcing 52

Outsourcing Labor Costs Nearshoring Offshoring 52

CGS Inc

OCTOBER 19, 2021

Now in its sixteenth year, the Awards are the ultimate industry recognition for the contact center industry and are exclusively available from ContactCenterWorld.com, the Global Association for Contact Center & Customer Engagement Best Practices, with nearly 210,000 members in 200 countries. “We

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

Magellan Solutions

MAY 3, 2022

In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. For Telstra, outsourcing means better service. Even after bringing thousands of call center jobs back to the US, Comcast continues outsourcing to supplement its workforce in handling seasonal call volumes. .

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

AUGUST 1, 2022

The industry’s contributions include preserving jobs, promoting investment, promoting rural development, and increasing demand for real estate. In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. Source: IBPAP. Key points.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

TMS

FEBRUARY 22, 2023

This means TMS Outsource is capable of working on a project from beginning to the end. TMS Outsource can get any job done right. No matter the job, they always balance performance with perfection. Above all else, they want their clients involved completely in the job.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52