Everest Group

APRIL 9, 2024

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Gen AI will undoubtedly impact the services industry over the next few years.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Anexa

MAY 16, 2022

The next normal in business sees shared-services morphing into global business services (GBS) – but whatever the level of operations – these organizations share the same concerns. Change is certain, and businesses are working hard to emerge stronger from the pandemic and be ready for whatever curves lie ahead.

E-Commerce 52

E-Commerce Human Resources BPO Research 52

AH Anderson Consulting

JANUARY 17, 2017

The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA). maybe at its most rapid pace in history! maybe at its most rapid pace in history! What is RPA?

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Capabilities Powering the Insurance Enterprise of the Future. Oct 20, 2022 |. 8:30 AM EDT | 6 PM IST.

Insurance 52

Insurance Global Business Services Collaborations Jobbing 52

The Hackett Group

FEBRUARY 29, 2024

More HR work will also be apportioned to fully automated and self-service systems’ functionality, and HR executives expect global business services (GBS)/HR shared services units to handle 3.5% Technology spending, which is expected to rise by 4%, is one way HR organizations are hoping to bridge those gaps.

Advisory 59

Advisory Human Resources Research Efficiency 59

Everest Group

AUGUST 9, 2023

During this period, more than 40 global companies established or expanded their Acceleration Centers, Centers of Excellence (CoEs), Centers of Innovation, and R&D centers in Hyderabad. This trend is also reflected in the growth of technology jobs in the city.

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52