31 West

MARCH 8, 2023

Hopefully, by the end of this post, you will know new features, updates, interfaces, flexibility, and changes in other core functions of this smart ITSM software. It tells users what’s coming up and how exactly the new releases will help scale their business and bring flexibility to the organizational workflow.

Right-Sizing 130

Right-Sizing Out-Tasking Flexibility Software 130

Magellan Solutions

APRIL 22, 2024

Inappropriate content such as hate speech, graphic violence, and adult content ought to be filtered, keeping users out of harm’s way. Automated Moderation : Artificial intelligence (AI) tools automatically detect and flag inappropriate content. Hybrid Moderation : A combination of human content moderation and automated tools.

BPO 52

BPO Out-Tasking Call Center Automation 52

Magellan Solutions

MAY 19, 2023

BPM allows companies to enhance the quality of their services and goods. Businesses can be more flexible and adaptable to changes and shifting customer needs. LACK OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATION Piled up workloads and time-consuming tasks can be challenging. We have listed below some of the difficulties.

BPO 52

BPO Outsourcing Management Out-Tasking 52

Pure Moderation

MAY 21, 2021

Back Office Betties is a virtual receptionist and virtual assistant company focused specifically on the legal sector. As well as handling incoming calls by following a pre-written script and sending emails with key information, LEX has a strong reputation for flexibility and can accommodate a great deal of customization.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Magellan Solutions

FEBRUARY 24, 2022

But getting new leads can also be your biggest problem: More than six in 10 B2B marketers say their company has a hard time finding new people who might want to buy from them. Even if you can’t figure out the right way to get leads, it’s easy to feel like lead generation is a pain in your side.

Sales 40

Sales Outsourcing Out-Tasking BPO 40