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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities. The introduction of new regulations in the financial sector necessitates a dynamic regulatory compliance framework, posing a global management challenge for these institutions.

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How outsourcing is helping deliver retail and eCommerce success

Microsourcing

Few sectors ride the economic roller-coaster quite like the retail industry. From the impact of inflation and cost-of-living pressures to the rise of eCommerce and increasing global competition, CFOs and their fellow executives find themselves navigating unique challenges and doing their utmost to balance expenditure with quality.

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6 Key M&A Trends Reshaping Technology Services Landscape in 2024

Zinnov

The Resurgence of M&A in 2024: How Deal Dynamics in Tech Services are Set to Evolve 2023 was a year marked by a convergence of global crises that gripped the world and reshaped the political, economic, and social fabric. Early signals point to a potential resurgence of deal-making through 2024.

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Why South Africa?

Redial

April 17, 2024 / in Business Process Outsourcing / by Deidad Juarez South Africa presents significant opportunities within the global outsourcing landscape. Its strategic location, skilled workforce, cost-effective solutions. Why South Africa? This is a destination largely productive for U.S.

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Setting the Expectations For Outsourced Support Agents

Magellan Solutions

It is being expected to surpass USD 110 billion by 2024. Omni-channel retailing has become a growing trend. Cutting operations cost. Cutting costs is one of the most common attractions. This is one of the many reasons why industries decide on offshoring their operations. Social media.

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The Complementarity of Global Capability Centers and Technology Service Providers

Zinnov

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs).

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Unexpected IT Services Examples That Will Surprise You

Magellan Solutions

billion in revenue by 2024, companies are turning to external experts for innovative solutions that give them a serious competitive advantage. Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. AreGet ready to have your mind blown by IT services examples!

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