SEBPO

JANUARY 11, 2023

Automation & Outsourcing: The Power of People and Technology. One of 2023’s biggest continuing business trends is automation, with the latest and greatest technology (AI, RPA, and more) assisting with process efficiency and increased productivity.

Automation 98

Automation Outsourcing Robotics Process Automation Out-Tasking 98

Everest Group

JANUARY 10, 2023

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . These findings and more are detailed in Everest Group’s recently published report, “ Capturing the Post-pandemic Resurgence: Customer Experience Management (CXM) State of the Market Report 2023.”

Outsourcing 52

Outsourcing Management Advisory Global Outsourcing 52

SEBPO

APRIL 27, 2023

BLOG Four Ways to Recover From Missed Revenue Targets Total 0 0 0 0 April 27, 2023 Generating revenue is a top priority for your business. Questions About Outsourcing? Despite your best efforts, your revenue targets can sometimes feel out of reach. For more information on our team, visit our About page. Want more insights?

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

Magellan Solutions

MARCH 27, 2023

We will examine some general outsourcing statistics below. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

SEBPO

MAY 24, 2023

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Related: Tips to Set You Up for Outsourcing Success in 2023 Do they understand my business?

Outsourcing 52

Outsourcing Out-Tasking Streamline Operations Global Outsourcing 52

SEBPO

MAY 31, 2023

BLOG 5 Outsourcing Myths, Busted! Total 21 21 0 0 May 31, 2023 As summer approaches and we tell tales around the campfire, let’s do some myth-busting! As a leading global outsourcing partner for nearly two decades, SEBPO can shed some light on some widely-held misconceptions about the practice.

Outsourcing 52

Outsourcing Out-Tasking Flexibility Efficiency 52

SEBPO

JULY 27, 2023

BLOG Turning Gateway Projects Into Long-Standing Ad Ops Partnerships Total 0 0 0 0 July 27, 2023 For nearly two decades, SEBPO has led the way as a prominent global outsourcing provider. The best part of our job?

Outsourcing 52

Outsourcing Collaborations Out-Tasking Global Outsourcing 52

SEBPO

MAY 12, 2023

BLOG Tell-Tale Signs You Might Need Ad Ops Help Total 3 3 0 0 May 12, 2023 The rapidly-evolving technological landscape continually presents advertising agencies with tremendous challenges. Read more… Questions About Outsourcing? Despite these obstacles, there are ways to break free with the help of innovative allies.

Outsourcing 52

Outsourcing Out-Tasking Global Outsourcing Customer Support 52

Everest Group

APRIL 28, 2023

Subject to regulatory approvals, the combined entity will result in revenues of more than €10.2bn and EBITDA of more than €2.2bn if it closes as expected between Q4 2023 and Q1 2024, resulting in Teleperformance achieving its 2025 revenue goal of €10bn two years in advance.

Management 40

Management Global Outsourcing Retail Insurance 40

3Pillar Global

MARCH 15, 2021

Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Eastern Europe is home to some of the world’s top outsourcing countries and is known for providing companies based in Western Europe, the UK, and the US with top talent at competitive rates.

Software 52

Software Outsourcing Nearshoring Government 52