Metasource

APRIL 4, 2023

From accounts payable to HR to customer service, business process automation can enhance the efficiency of your organization while reducing costs, increasing process accuracy and consistency, and improving employee satisfaction. has been decreasing since 2018 – yikes.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Everest Group

OCTOBER 17, 2023

Finding stability amid uncertainty With IT revenue and operating margins already down (approximately 14% decline in operating profit per employee since 2018), larger macroeconomic and geopolitical disruptions will continue to impact the IT services industry as the sector interconnects ever more closely with enterprise operations.

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Magellan Solutions

MARCH 13, 2024

These regions offer a talented and cost-effective workforce, making them ideal for companies looking to maximize efficiency and reduce costs. Instead of handling it all in-house, Amazon decided to tap into the incredible talent pool in South Africa by outsourcing its call center operations to several specialized companies there.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

JUNE 5, 2021

2018 recorded that KPO holds over 40% of the outsourcing market in the country. The cost of rent and operating costs in the Philippines has been a huge enticement. However, companies that engage in KPO offshore also typically do so in order to reduce costs. KPO began in India during the 1980s.

Legal Services 52

Legal Services Pharmaceuticals Call Center BPO 52

IBM Business Partners

JUNE 23, 2023

Insurers are also struggling with high, mostly fixed costs and the complexities of maintaining legacy systems, which makes current variable cost-based alternatives more attractive. Insurers want to shift from fixed to variable, “pay-as-you-go” operating costs.

Insurance 63

Insurance Administrative Right-Sizing Automation 63

CDS

OCTOBER 26, 2021

Considering the underutilization within many large-scale data centers, the consumption of substantial amounts of energy imposes unnecessary costs on businesses and contributes to tens if not hundreds of millions of tons of CO2 emissions. In the 2018 AFCOM Data Center report, the average data center density was about 5 kW per rack.

Right-Sizing 52

Right-Sizing Automation Reduced Costs Out-Tasking 52

Premier BPO

MAY 24, 2021

Even if you hire the required talent somehow, the operational cost is steep because of the pending increased $15 minimum wage. About 68% of US companies outsource to reduce costs – capitalcouncelor.com. Organizations that survived are now facing an economic pandemic. So, how do companies battle this dilemma? 45% in 2019.

Outsourcing 52

Outsourcing Offshoring BPO E-Commerce 52