Magellan Solutions

MAY 2, 2024

As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. Outsourcing offshore requires careful consideration of data security, cultural differences, and regulatory compliance.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Magellan Solutions

MAY 3, 2022

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Philadelphia. Financial Institutions.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

AUGUST 2, 2021

We do this to navigate the challenges of an evolving, regulated, cost-intensive, and evidence- and value-based healthcare landscape. . A report from Clutch suggested that more than 37% of SMEs were already outsourcing some of their business processes since 2019 and that their offshore development budgets would see a substantial increase.

BPO 52

BPO Outsourcing Call Center Healthcare 52

Magellan Solutions

MAY 6, 2020

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . In the end, the two sides reached an agreement with Verizon promising to enhance job security and hire more staff from the U.S. Philadelphia. Financial Institutions.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Velocity Global

MAY 6, 2021

Countries that adopt these green measures see the following benefits: Job Creation. Experts state countries can create at least 65 million new low-carbon jobs globally by 2030 if they take action soon. stimulus package created clean energy jobs for nearly one million American workers. History bears out this prediction.

Manufacturing 52

Manufacturing Finance Banking Jobbing 52

Magellan Solutions

JUNE 15, 2021

Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. . You can avoid this circumstance by having a BPO partner that has strict regulations when hiring agents. Senior agents – 12%.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52